Quick Answer
An NDIS support coordinator can help some participants understand and use their plan, connect with providers, resolve practical support issues and build skills to manage their supports, depending on their funded plan.
Support coordination can help some NDIS participants navigate providers and use their plans more effectively. The role is intended to build capacity and connect participants with suitable supports.
Understanding support coordination
Support coordination is an NDIS support that can help some participants understand and use their plan, connect with providers and build skills to manage supports. Whether support coordination is included depends on the participant’s plan and circumstances.
Connecting with providers
A support coordinator may help a participant identify providers that match their needs, understand service options and establish working arrangements. The participant remains central to decisions about who provides their supports.
Building confidence and skills
Support coordination can also help participants understand their plan, communicate with providers, resolve practical issues and develop confidence in managing support relationships. The level of assistance depends on the participant’s goals and funded support.
Working with families and teams
Where appropriate and with participant consent, support coordinators may communicate with family members, providers and other professionals. Clear roles help avoid duplication and keep the participant’s goals at the centre.
Choosing suitable providers
A support coordinator can help with research, but participants should still consider their own preferences and make decisions about providers. Ask questions about services, costs, communication and service agreements before starting.
Practical considerations
Support coordination is not the same as direct disability support. A support coordinator may help a participant understand their plan, connect with providers and build skills to manage supports. A disability support worker, by contrast, generally delivers the funded support itself. Understanding these different roles can help participants know who to contact for different issues.
If you have support coordination funding, discuss what you want the support coordinator to help you achieve. This might include finding providers, understanding service agreements, coordinating multiple services or developing confidence in managing your plan. The exact role should be connected to the participant’s goals and funded supports.
Participants should remain involved in choosing providers. A support coordinator can provide information or introductions, but the participant can consider different organisations and decide which services fit. Questions about cost, availability, communication and service quality should still be asked directly of each provider.
Good coordination can reduce confusion when several organisations are involved. With participant consent, the support coordinator may communicate with providers and other members of the support team. Clear responsibilities and regular communication can help keep the participant’s goals at the centre of the overall support arrangement.
Conclusion
For participants in Perth who have support coordination in their plan, Bless Ability can work as a disability support provider alongside the participant’s broader support team where appropriate.
Learn about our Supported Independent Living (SIL) serviceFrequently Asked Questions
What does an NDIS support coordinator do in Perth?
An NDIS support coordinator can help some participants understand and use their plan, connect with providers, resolve practical support issues and build skills to manage their supports, depending on their funded plan.
How should I choose an NDIS provider?
Compare the provider’s relevant services, participant-centred approach, worker capability, communication, availability, costs and service agreement. Check registration where it is required for your funding or support.
Where can I find NDIS support in Perth?
Participants can use the NDIS Provider Finder for registered providers where appropriate, research provider websites, ask questions directly and meet potential providers before starting services.
This article is general information only and is based on public NDIS guidance. NDIS rules, terminology and provider requirements can change, so check the latest information at ndis.gov.au or speak with your support team.
