Bless Ability

Bless Ability

Feedback & Complaints

Feedback & Complaints

Feedback & Complaints

At Bless Ability, your feedback is important to us. We are committed to providing safe, respectful and high-quality supports. If something has gone well, we would love to hear about it. If something hasn't met your expectations, we want to know so we can fix it.

You can raise a concern without fear of disadvantage. All feedback is handled confidentially and fairly.

How to Provide Feedback

You can:

  • Speak directly with your Support Worker or Coordinator
  • Call or email our management team
  • Get in touch with our Director
  • Submit a message through the form below
  • Ask a family member, advocate or support person to assist you

We aim to acknowledge complaints within 2 business days and work towards resolving them as quickly as possible.

Submit a Complaint or Compliment

If you would like someone independent to assist you with your complaint, please let us know.

Independent Complaint Options

If you are not satisfied with our response, you can contact the independent regulator:

NDIS Quality and Safeguards Commission

Western Australia Office

Level 1, 200 St Georges Terrace
Perth WA 6000

Interpreter & Accessibility Support

If you require language assistance, contact:

Translating and Interpreting Service (TIS National)

131 450

If you are deaf or have a hearing or speech impairment, contact:

National Relay Service

1800 555 660

We value your feedback and see it as an opportunity to improve our services and continue empowering independence and inspiring possibilities.